Help Scout Logo

Customer Experience Platform

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How It Works

Help Scout is a customer service platform that operates like a shared inbox, designed to manage and streamline customer support. It allows teams to handle customer communications through email or chat, with all interactions stored in a conversation thread to ensure no messages are lost.

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Features

Unified Customer Conversations: Centralized platform for all customer interactions.

Automated Workflows: Customizable automation for efficient response.

Extensive Integrations: Over 50 integrations to streamline processes.

Categories

#Customer Service & CX
#Live Chat
#Other Customer Service & CX

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Support

[email protected]

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